Terms and conditions

1. DEFINITIONS

   In these Terms and Conditions, "Lapalingo" means the online gaming platform operated by us at our website. "User" or "you" refers to any individual who accesses or uses the services of Lapalingo.

2. LICENSE TO USE WEBSITE

   By accessing or using Lapalingo, you are entering into a binding agreement with us, and we grant you a non-exclusive license to use the Website in accordance with these Terms and Conditions.

3. USE OF THE WEBSITE

   You agree that your use of the website is for lawful purposes only and in compliance with all applicable laws and regulations. You must not use the website:

   • For any unauthorized or unlawful purpose;
   • To send, transmit or facilitate the sending or transmission of unsolicited commercial email (spam) or other forms of junk mail or spam; or
   • In a manner that is defamatory, obscene, harassing, discriminatory, threatening, abusive, or otherwise objectionable.
4. AGE RESTRICTION

   You must be at least 18 years old to access and use the services offered on Lapalingo. By using our website, you represent that you are of legal age (or have provided proof of your majority) to form a binding contract with us.

5. ACCOUNT REGISTRATION AND SECURITY

   If you wish to place bets or participate in any other activities through Lapalingo, you will be required to open an account by providing personal details and registering for access using a username and password. You are solely responsible for maintaining the confidentiality of your login credentials and ensuring that no unauthorized person has access to them.

6. BETTING AND GAMES

   Lapalingo offers various betting options (including but not limited to sports, casino games, poker) provided by licensed third-party gaming operators ("Gaming Providers"). By placing a bet or participating in any game through Lapalingo, you acknowledge and agree that:

   • Each Gaming Provider is responsible for its own products and services;
   • The outcomes of all bets placed with us are determined solely by the Gaming Provider whose product it relates to;
   • Our website may be used as a platform for displaying the games offered by third-party providers; and
   • We do not accept any liability for any losses, damages or expenses incurred in connection with your use of our Website.
7. PAYMENT TERMS

   By placing bets or using Lapalingo's services, you agree to comply with all applicable payment terms and conditions, including:

   • All deposits and withdrawals will be made through the Website;
   • Any transaction fees charged by us may apply;
   • We reserve the right to reject or cancel any bet if we believe it is a duplicate or otherwise in breach of these Terms and Conditions; and
   • Our full payment terms are available for your review on this website.
8. GAME RULES AND FAIR PLAY

   All games offered through Lapalingo must be played according to their published rules, which can be viewed on our Website. It is the User's responsibility to ensure that they have a clear understanding of each game before playing it.

9. COMMITMENT TO RESPONSIBLE GAMBLING

   We are committed to promoting responsible gambling practices among all Users and comply with relevant laws, regulations and guidelines regarding online gaming. By using Lapalingo, you acknowledge and agree:

   • To gamble responsibly;
   • That we have implemented various tools and measures for your convenience; and
   • You will promptly contact customer support if you experience any difficulties in managing your play.
10. TERMINATION

    We may terminate this agreement or suspend access to the Website at our discretion with immediate effect, without notice and without liability, on grounds of abuse, irregularities or fraud committed by User.

11. GOVERNING LAW AND JURISDICTION

    These Terms and Conditions shall be governed by and construed in accordance with English law. You agree that all disputes arising out of these Terms will be resolved through binding arbitration conducted pursuant to the English Arbitration Act 1996, as may be amended from time-to-time.

12. AMENDMENTS TO TERMS AND CONDITIONS

    We reserve the right to amend or modify these Terms and Conditions at any time without prior notice, with such modifications being effective immediately upon posting on our Website. Your continued use of the Website after changes have been made will constitute your acceptance of those revised terms.

13. LIABILITY DISCLAIMER

    Lapalingo disclaims all liability for:

    • Losses arising from unauthorized or mistaken bets;
    • Any breach of these Terms and Conditions by you or any third party; or
    • Use or non-use of our services, whether due to our negligence or otherwise.
14. COMPLAINT PROCESS AND INFORMAL RESOLUTION

    We aim to resolve any disputes fairly and efficiently through informal resolution procedures before involving external parties or resorting to formal dispute resolution mechanisms such as arbitration.

By using Lapalingo's website you confirm your agreement with the above Terms & Conditions, which constitute a binding contract between yourself and us.